BI BAU Role

In most big organization, the employees retain in an organization are needed to be of value add and they are classified as BAU resources. Some company put it as Core and Non-Core.In a BI division one of the Core or BAU role is called Technical Design Authority. This role covers a wide range of responsibilities which comprises of a Build Analyst and a Cutover Analyst role. In a nutshell, a build analyst is a person who QA the build and design according to the technical blueprint or proposed fix while a cutover analyst is responsible for the coordination of transport and activities prior and during the business release cutover. The other role which is the bread and butter of a TDA tasks is to perform impact analyst on the changes going into Production box. This often include cross application impacts and shared objects in BI which can be analyzed from the Metadata repository. Cross applications often require the involvement of master data team in terms of master data cleanliness and mapping rules and ERP/APO approval for any of the datasource changes in the feed system. Some other activities under the care of TDA are process chain schedule and data reload requirement which require impact analysis before those tasks are executed by Support team. A senior TDA who has massive project and hands-on experiences should be able to perform review on the build and design of the solution proposed by the project team and can approve or deny a particular design to be implemented. This means he/she needs to have detail understanding of the proposed solution and architecture of the system in order to mitigate the risk of having flawed design or solution which does not work as expected, requires extensive maintainence or does not adhere to the organization standards.

In any BAU role, the ability to gauge a scenario or issue on the level of urgency and importance, the level of effort to solve the issue,the level of exposed risk,the level of impact and correct escalation route are important to avoid redundant discussions, long turn over time, too many processes introduced that has many gaps in between and eventually deviate from the real objective - to ensure business run as usual. In short, this role requires significant knowledge of the company BI processes and usage.